Hancock-Wood
Touchstone Energy®
Saving Energy
Electricity & Safety
Events
Membership Benefits
Billing Options
Community Involvement
Economic Development
Publications
About HWE
Engineering



Prism Propane
ENERGY SAVING PROGRAM

You can qualify for more than $1,000 in incentives with HWE's Responsible Resource Home Program. > more







Radio-Controlled Switches   |   Geothermal System Rebates   |   Dual Fuel Rebates   |   Water Heater Rebates
Responsible Resource Home Program   |   Saving Energy Links   |   Saving Energy Tips

Radio-Controlled Switches

The use of radio-controlled switches saves you $1.50 every month on your electric bill whether we activate them or not! The switch turns off power to select heating and water heater systems, and is part of a statewide electric cooperative effort to keep rates stable by reducing peak demand.

Why we control
Demand is a measure of how much power is being used at a given time. Turning off the power to a water heater, for example, reduces demand. The purpose of load management is to prevent HWE from exceeding a preset maximum amount of power being consumed by all member loads combined -- this maximum is called a peak. You probably know that electric rates are determined by the total amount of power delivered, but they can also be affected by usage of all member loads combined at the time of the peak. If a new peak is set, HWE is assigned a new demand charge on our bills from our power plant. Though not right away, the member's bill is affected by this demand charge: that's because eventually, if HWE has to pay more for power, it's inevitable someday that we'll have to adjust rates to cover increased costs.

The good news
Because of the fact that peak demand can influence electric rates, load management was devised to prevent us from reaching or exceeding the peak. An additional benefit of load management is reduced construction costs (e.g., new substations) for the utility, and therefore, reduced costs for the consumer. Since the amount of equipment and electric cable required is determined by how much power is delivered, by reducing the amount of power, the utility can conserve the need for additional construction to service a particular area.

How we reduce demand
Our principal method of reducing demand a few days each year is the radio-controlled switch. Radio signals to the switch turn off the equipment when a new peak demand is possible, such as on very cold (wind chills below zero), or very hot days. Switches are activated for two to six hours in the morning or evening or sometimes both. Most water heaters are capable of holding their heat for extended periods of time, so there's little or no inconvenience to the consumer. The program has resulted in significant savings to Hancock-Wood and its consumers, and thousands of our members receive the $1.50 savings every month! Plus, installation of the switch is free.

How incentives work
Switches can be installed for free in three different ways:

  • Water heaters: Just contact us to sign up, and we'll schedule a technician to install the switch for free. You'll then see a $1.50 credit on your bill every month whether we activate it or not. Most of our switches are on electric water heaters.
  • AC systems:  Allow HWE to install a radio-controlled switch to manage your air conditioning, and receive a monthly (June - Sept.) $1.50 credit whether it’s activated or not. This part of HWE’s program to help control the demand for electricity, also helps stabilize its price.
  • Geothermal systems: Geothermal systems extract heat from the earth in the winter and move it indoors. When it is extremely cold, the geothermal unit still produces heat but needs assistance from resistance strips to keep the temperature stable. We install switches on the resistance heat to cut the power during peak demand periods; the compressor will continue to be operational. In other words, OREC will use the switch occasionally (not for hours at a time) to shut off their emergency heat, which is used when it is extremely cold. If your system is installed properly, experience has shown well insulated homes remain comfortable during control periods, and you probably will not notice any change. What's more, members qualify for rebates if they allow switches to be installed on newly-installed geothermal systems.

How radio signals are sent
Buckeye Power computers in Columbus monitor usage around the state at select substations (HWE and its fellow Ohio cooperatives own Buckeye Power's generating plants). If a potential peak demand is forecast, a signal is sent from a satellite dish in Columbus to a satellite orbiting Earth. The satellite relays the signal back to Earth where a satellite dish at HWE receives the data. The information triggers our radio equipment to broadcast signals from a tower at HWE. The switches in members' homes are activated by the signals. As long as the switches receive the signal, the circuit remains open and no power flows to the water heater or geothermal unit. When the signals cease, the switch stops operating, and the equipment comes back on. It's that simple.

Is my radio-controlled switch working?
Sometimes we hear from members wanting to know if their switch has been activated, and it depends on its shape:

  • If your radio-controlled switch is square-shaped (click to display pix), it has a small window on the box. The red light means that Buckeye Power is controlling the load and their water heater has been turned off. Any other time the green light should always be on to indicate that Buckeye Power is not controlling, your switch is not in use and it is functioning properly. (Note: if your home power goes out for any reason, when power is restored the red light will remain on for 5-10 minutes by default.)
  • If your radio-controlled switch is circular-shaped, there is no way to tell if Buckeye Power is controlling load because you have one of the older model switches. Older switches operate in the same efficient way as the new model, but we are in the process of replacing all circular-shaped switches, and we'll eventually contact you about doing so.

To start saving $1.50/mo. on your bill
To install your free switch and start saving $1.50/mo. on your electric bill:

  1. Email us by clicking here, or by using the Contact Us form.
  2. We’ll then contact you to set up a date/time for an HWE service rep to visit your home and install the free switch. Even if you already installed the switch on your new tank on your own (in a tank replacement scenario), we must still visit your home and test the switch.
  3. The HWE service rep will then fill out the proper form in person, and then submit it for processing.
2451 Grant Road, PO Box 190, North Baltimore Ohio 45872-0190   |   800-445-4840   |   Fax 419-257-3024
© Copyright 2004 Hancock-Wood Electric Cooperative, Inc.
Terms   |   Privacy   |   Contact Us   |   Site Map   |   Home